Services:

Inbound Customer Service Solutions

Consumer Data Services owns and operates its very own first rate call center. Our call center is located in Lyndhurst, New Jersey and is staffed with highly trained customer service professionals. We strive to outdo the industry customer service standard and offer a much better customer experience. Our expertise is focused on offering customer service solutions to high volume internet ecommerce programs. We pride ourselves on being able to lower chargeback and complaint rates to our clients by being able to offer the optimal customer service experience leaving callers satisfied and without frustration. By achieving the results we have on the customer end, we allow our clients to expand their business top and bottom lines.

Internet Marketing

Internet marketing and geo marketing places an emphasis on marketing that appeals to a specific behavior or interest, rather than reaching out to a broadly-defined demographic. "On- and Off-line" marketers typically segment their markets according to age group, gender, geography, and other general factors. Marketers have the luxury of targeting by activity and geographic locations. For example, a kayak company can post advertisements on kayaking and canoeing web sites with the full knowledge that the audience has a related interest. Internet marketing differs from magazine advertisements, where the goal is to appeal to the projected demographic of the periodical. Because the advertiser has knowledge of the target audience—people who engage in certain activities (e.g., uploading pictures, contributing to blogs the company does not rely on the expectation that a certain group of people will be interested in its new product or service.

E-Commerce Billing Solutions

We believe we have the formula for generating optimal profits from eCommerce web sites. This formula consists of a combination of various payment processing methods, billing best practices, incremental revenue opportunities, and lead generation/marketing. Whether you haven't accepted a payment yet, or are accepting payments but feel you're not doing it optimally, Consumer Data Service may be able to optimize your payment processing.

Providing a Fast, Secure Telephone Bill Payment Alternative for Online Merchants

Consumer Data Services can bring you the world of Telephone Billing. But isn't telephone billing an antiquated way of charging a customer, you say? Absolutely not. Telephone billing has evolved with the times to be able to have value in this new marketplace. Consumer Data Service has evolved with it. Now you can bill a vast array products, services and subscriptions to telephone bills. With new technology and real-time validations customers can be activated immediately without having to call into a 1-900 number or speak to an operator. Now the products that can be charged to telephone bills are not limited to a small suite of telephony products but has expanded to a seemingly infinite range of digital content products and services. Consumer Data Services can bring all of this to you.